Refund policy

Takayas & Co. stands by the quality and craftsmanship of our jewelry. Our mission is to craft a stunning jewelry creation you’ll cherish forever – which is why our pieces are individually handmade, held up to our highest standards. We guarantee that your fine jewelry purchase will be free from defects in craftsmanship upon delivery.

Warranty & Repairs

Your Takayas & Co. jewelry is covered by a limited warranty for one (1) year from the date of purchase. This warranty covers defects in workmanship and, within one (1) year from the date of purchase, replacement of broken or lost accent gemstones, as determined by Takayas & Co., resulting from normal wear and proper use.

Routine inspection, cleaning, polishing, and maintenance services are available for an additional fee. Unless otherwise stated, shipping and insurance charges are the responsibility of the customer.

This warranty does not cover damage resulting from misuse, abuse, accident, improper care, normal long-term wear, or repairs, alterations, or modifications performed by any jeweler or third party other than Takayas & Co.

Resizing and other services that are not covered by the warranty may be available for an additional fee, depending on the design and the service required.

If you have your Takayas & Co. jewelry repaired, resized, or altered by another jeweler, it will void your warranty with us. We are not responsible for third-party maintenance or repairs.

If you have any issues with your Takayas & Co. jewelry, please contact us at inquire@takayas.com.

Refunds

All sales of jewelry pieces, including pieces from Beyond by Takayas and other jewelry collections and pieces commissioned as a custom design or special order, are final. Finished jewelry pieces are non-returnable and non-refundable. Initial deposits and subsequent payments for canceled orders are also non-refundable.

Last Updated: October 12, 2026